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Your best lead this week called at 7:43 PM on a Tuesday. Nobody answered. They left a voicemail. Your team found it Wednesday morning. By the time someone called back, the person had already signed with a competitor. That happens in sales operations every single day. Usually, nobody tracks it as a loss because the…

Responding to a lead within the first minute increases conversion rates by 391%. Wait just 5 minutes, and leads contacted at that point are 21 times less likely to qualify than those you reached immediately. Wait 30 minutes and most prospects no longer remember which company they contacted. Your follow-up call becomes just another unknown…

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