Category: Uncategorized

For executive leadership, the core challenge in high-volume call centers is simple: how to drive scalable revenue while controlling escalating costs. Labor expenses, high agent turnover, and restricted operating hours limit traditional, human-centric operations. These factors fundamentally cap the potential Return on Investment (ROI) from outbound efforts. The solution is not minor optimization; it requires…

Industry Overview Social Security Disability lead generation depends on speed, volume, and consistent follow-up. Most SSD operations generate or buy large lead lists. Only a small portion of those leads receive a live contact attempt. The rest go cold. After 7 to 10 days, answer rates drop sharply. Manual teams cannot keep up with reactivation.…

OpenAI and Intuit have entered a $100M+ multi-year partnership to launch Intuit app experiences in ChatGPT and expand Intuit’s use of OpenAI’s frontier models to power personalized financial tools.

For call center leaders, compliance is not a footnote. It is the operating system for the entire business. As AI voice agents become essential tools for scaling outreach and increasing efficiency, understanding the legal framework is the single most important priority. The integration of intelligent, conversational AI into outbound calling campaigns creates new challenges and,…

OpenAI has been named an Emerging Leader in Gartner’s 2025 Innovation Guide for Generative AI Model Providers. The recognition reflects our enterprise momentum, with over 1 million companies building with ChatGPT.

OpenAI launches OpenAI for Ireland, partnering with the Irish Government, Dogpatch Labs and Patch to help SMEs, founders and young builders use AI to innovate, boost productivity and build the next generation of Irish tech startups.

OpenAI is exploring mechanistic interpretability to understand how neural networks reason. Our new sparse model approach could make AI systems more transparent and support safer, more reliable behavior.

GPT-5.1 is now available in the API, bringing faster adaptive reasoning, extended prompt caching, improved coding performance, and new apply_patch and shell tools.

Philips is scaling AI literacy with ChatGPT Enterprise, training 70,000 employees to use AI responsibly and improve healthcare outcomes worldwide.

We’re piloting group chats in ChatGPT to make collaboration simple. Bring others—and ChatGPT—into one shared conversation to plan, brainstorm, and create together.