Category: Uncategorized
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Expanding economic opportunity with AI
OpenAI is launching a Jobs Platform and new Certifications to connect workers with jobs, training, and certifications. Learn how we’re expanding economic opportunity and making AI skills more accessible.
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Vijaye Raji to become CTO of Applications with acquisition of Statsig
Vijaye Raji will step into a new role as CTO of Applications, reporting to CEO of Applications, Fidji Simo, following the acquisition of Statsig.
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Building more helpful ChatGPT experiences for everyone
We’re partnering with experts, strengthening protections for teens with parental controls, and routing sensitive conversations to reasoning models in ChatGPT.
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AI Autoresponders for Customer Experience and Retention
Customer expectations have never been higher. In 2025, people don’t just want quick answers—they expect personalized, empathetic, and consistent experiences every time they interact with a business. Falling short doesn’t just risk losing a sale, but also risks losing a customer for good. That’s where AI autoresponders come in. Unlike traditional auto-replies that feel generic,…
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The Ultimate Guide to AI Autoresponders in 2025
Email, SMS, and voice are still the backbone of modern business communication. Despite the rise of new channels, email alone remains unmatched, generating $36 ROI per $1 spent (Litmus, 2024). But here’s the problem: customers are overwhelmed. The average office worker receives 120+ emails per day (Radicati Group, 2023). Open rates are declining for generic…
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Introducing gpt-realtime and Realtime API updates
We’re releasing a more advanced speech-to-speech model and new API capabilities including MCP server support, image input, and SIP phone calling support.
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Supporting nonprofit and community innovation
OpenAI launches a $50M People-First AI Fund to help U.S. nonprofits scale impact with AI. Applications open Sept 8–Oct 8, 2025 for grants in education, healthcare, research, and more.
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OpenAI and Anthropic share findings from a joint safety evaluation
OpenAI and Anthropic share findings from a first-of-its-kind joint safety evaluation, testing each other’s models for misalignment, instruction following, hallucinations, jailbreaking, and more—highlighting progress, challenges, and the value of cross-lab collaboration.
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Collective alignment: public input on our Model Spec
OpenAI surveyed over 1,000 people worldwide on how AI should behave and compared their views to our Model Spec. Learn how collective alignment is shaping AI defaults to better reflect diverse human values and perspectives.
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Helping people when they need it most
How we think about safety for users experiencing mental or emotional distress, the limits of today’s systems, and the work underway to refine them.