Category: Uncategorized

Every year, millions of calls flood healthcare facilities, demanding a level of responsiveness that can overwhelm even the most staffed offices. Enter automated medical answering services—a game-changing solution that’s reshaping the landscape of patient care communication. These innovative services employ state-of-the-art technology to manage the deluge of inquiries and appointments that healthcare providers face daily.…

Did you know that according to a recent survey, 86% of buyers are willing to pay more for a great customer experience? In today’s hyper-competitive market, where customer loyalty can shift with a single interaction, deploying the best contact center solutions is not just an option—it’s a necessity. Imagine a world where every customer call…

Increasing enterprise support with more security features and controls, updates to our Assistants API, and tools to better manage costs.

We’re joining Thorn, All Tech Is Human, and other leading companies in an effort to prevent the misuse of generative AI to perpetrate, proliferate, and further sexual harms against children. 

Sales Development Representatives (SDRs) are often the first point of contact a prospective client has with your company, setting the stage for future interactions. These professionals are akin to the scouts of the business world, mapping out the terrain and identifying valuable prospects. Their efficiency not only drives the flow of leads but directly impacts…

Did you know that an average American dines out approximately 4.5 times a week? This staggering statistic from the National Restaurant Association highlights the immense potential and fierce competition within the U.S. restaurant industry. And to deliver the best, restaurants can now start using an AI virtual assistant phone answering service for reservation. Integrating a virtual…

Navigating the dinner rush in a bustling restaurant can turn a phone into your biggest challenge. It’s estimated that during peak hours, a restaurant’s call volume can triple, making it difficult to manage without a hiccup. This influx of calls often leads to missed opportunities—lost reservations, frustrated customers, and ultimately, a direct impact on revenue.…

Did you know that 96% of consumers worldwide say customer service is an important factor in their choice of loyalty to a brand? This underscores a universal truth: the quality of customer interactions can make or break a business. Yet, defining a great AI customer service can be as subjective as choosing a favorite color.…

Did you know that the first email was sent by Ray Tomlinson to himself in 1971? Since that pivotal moment, email has revolutionized the way we communicate, especially in the professional world. Today, understanding the nuances of email features like ‘CC’ (Carbon Copy) and ‘BCC’ (Blind Carbon Copy) can significantly enhance your communication effectiveness. These…

Did you know that the global market for artificial intelligence is expected to surpass $500 billion by 2024? As businesses worldwide harness the power of technology to redefine their operations, enterprise AI solutions stand out as critical tools for large organizations aiming to thrive in this rapidly changing landscape. Companies like Bigly Sales are at…