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To address the novel safety challenges posed by a state-of-the-art video model as well as a new social creation platform, we’ve built Sora 2 and the Sora app with safety at the foundation. Our approach is anchored in concrete protections.

Learn how OpenAI uses AI to enhance support, cutting response times, improving quality, and scaling to meet hypergrowth.

OpenAI’s research assistant helps teams analyze millions of support tickets, surface insights faster, and scale curiosity across the company.

Learn how OpenAI used AI to deliver personalized answers at scale, converting inbound leads into customers.

Learn how OpenAI boosts sales productivity by automating prep, centralizing knowledge, and scaling top-selling practices.

At OpenAI, we rely on our own technology to help streamline work, scale expertise, and drive outcomes. In our new series, OpenAI on OpenAI, we share lessons to help other organizations do the same.

OpenAI built a system to extract contract data quickly, cutting turnaround times and making it easier for teams to access the details they need.

We’re rolling out parental controls and a new parent resource page to help families guide how ChatGPT works in their homes.

Discover how OpenAI combats online child sexual exploitation and abuse with strict usage policies, advanced detection tools, and industry collaboration to block, report, and prevent AI misuse.

We’re taking first steps toward agentic commerce in ChatGPT with new ways for people, AI agents, and businesses to shop together.