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Learn how OpenAI uses AI to enhance support, cutting response times, improving quality, and scaling to meet hypergrowth.

OpenAI’s research assistant helps teams analyze millions of support tickets, surface insights faster, and scale curiosity across the company.

We’re rolling out parental controls and a new parent resource page to help families guide how ChatGPT works in their homes.

Discover how OpenAI combats online child sexual exploitation and abuse with strict usage policies, advanced detection tools, and industry collaboration to block, report, and prevent AI misuse.

We’re taking first steps toward agentic commerce in ChatGPT with new ways for people, AI agents, and businesses to shop together.

OpenAI and AARP are partnering to help older adults stay safe online with new AI training, scam-spotting tools, and nationwide programs through OpenAI Academy and OATS’s Senior Planet initiative.

ChatGPT business plans now support shared projects, smarter connectors, and enhanced compliance features to help teams work faster and more securely.

OpenAI introduces GDPval-v0, a new evaluation that measures model performance on real-world economically valuable tasks across 44 occupations.

Today we’re releasing a preview of ChatGPT Pulse to Pro users on mobile. Pulse is a new experience where ChatGPT proactively does research to deliver personalized updates based on your chats, feedback, and connected apps like your calendar.

By deploying ChatGPT Enterprise, ENEOS Materials transformed operations with faster research, safer plant design, and streamlined HR processes. Over 80% of employees report major workflow improvements, strengthening competitiveness in manufacturing.