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If you run a business, you know how important your phone system is. Customers want immediate, excellent service when they call. To handle all those calls and make sure service is smooth, more companies are using an automated phone call system. The tricky part is that the term “automated system” means many different things. It…

The term “AI call center” has become common in business and technology discussions. Simply put, an AI call center is a customer service and sales operation where interactions are primarily handled by artificial intelligence agents instead of, or in collaboration with, human employees. This approach uses advanced software to manage high volumes of customer interactions,…

Traditional​‍​‌‍​‍‌ cold calling is becoming increasingly inefficient and quite costly to most companies that want to scale it in an effective manner. These costs, which are mainly attributed to the use of a human agent, are what make firms shy away from going for a large-scale outbound sales approach, coupled with a low success rate…

OpenAI and Foxconn are collaborating to design and manufacture next-generation AI infrastructure hardware in the U.S. The partnership will develop multiple generations of data-center systems, strengthen U.S. supply chains, and build key components domestically to accelerate advanced AI infrastructure.

OpenAI is partnering with DoorDash, SCORE, and local organizations to help 1,000 small businesses build with AI. The Small Business AI Jam gives Main Street business owners hands-on tools and training to compete and grow.

OpenAI introduces the first research cases showing how GPT-5 accelerates scientific progress across math, physics, biology, and computer science. Explore how AI and researchers collaborate to generate proofs, uncover new insights, and reshape the pace of discovery.

OpenAI works with independent experts to evaluate frontier AI systems. Third-party testing strengthens safety, validates safeguards, and increases transparency in how we assess model capabilities and risks.

Learn how evals help businesses define, measure, and improve AI performance—reducing risk, boosting productivity, and driving strategic advantage.

OpenAI and Target are partnering to bring a new Target app to ChatGPT, offering personalized shopping and faster checkout. Target will also expand its use of ChatGPT Enterprise to boost productivity and guest experiences.

Description: Global manufacturer Scania is scaling AI with ChatGPT Enterprise. With team-based onboarding and strong guardrails, AI is boosting productivity, quality, and innovation.