Author: admin
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Natural Language Processing (NLP) in AI Voice Agent Accuracy
Customer service demand changes very fast. Customers reject a traditional complicated IVR system. They want a normal, human-like conversation. The AI voice agent is useless if it doesn’t understand the customer’s words. So, accuracy is not just about hearing the words correctly, but also about figuring out what the user wants most. In this case,…
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Neuro drives national retail wins with ChatGPT Business
Neuro uses ChatGPT Business to scale nationwide with fewer than seventy employees. From drafting contracts to uncovering insights in customer data, the team saves time, cuts costs, and turns ideas into growth.
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Fighting the New York Times’ invasion of user privacy
OpenAI is fighting the New York Times’ demand for 20 million private ChatGPT conversations and accelerating new security and privacy protections to protect your data.
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GPT-5.1: A smarter, more conversational ChatGPT
We’re upgrading the GPT-5 series with warmer, more capable models and new ways to customize ChatGPT’s tone and style. GPT-5.1 starts rolling out today to paid users.
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GPT-5.1 Instant and GPT-5.1 Thinking System Card Addendum
This GPT-5 system card addendum provides updated safety metrics for GPT-5.1 Instant and Thinking, including new evaluations for mental health and emotional reliance.
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Free ChatGPT for transitioning U.S. servicemembers and veterans
OpenAI is offering U.S. servicemembers and veterans within 12 months of retirement or separation a free year of ChatGPT Plus to support their transition to civilian life. The tools can help with resumes, interviews, education, and planning for what’s next.
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Understanding prompt injections: a frontier security challenge
Prompt injections are a frontier security challenge for AI systems. Learn how these attacks work and how OpenAI is advancing research, training models, and building safeguards for users.
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Notion’s rebuild for agentic AI: How GPT‑5 helped unlock autonomous workflows
Discover how Notion rebuilt its AI architecture with GPT-5 to create autonomous agents that reason, act, and adapt across workflows. Learn how this shift unlocked smarter, faster, and more flexible productivity in Notion 3.0.
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From Pilot to Practice: How BBVA Is Scaling AI Across the Organization
BBVA is reimagining how employees work with ChatGPT Enterprise, embedding AI into everyday operations. The bank has saved hours per week per employee, created 20,000+ Custom GPTs, and achieved up to 80% efficiency gains.
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Introducing the Teen Safety Blueprint
Discover OpenAI’s Teen Safety Blueprint—a roadmap for building AI responsibly with safeguards, age-appropriate design, and collaboration to protect and empower young people online.