Category: Uncategorized

  • AI-Enhanced Customer Service: Personalizing Calls and SMS for a Better Experience

    Remember that time you called about a confusing bill? You spent several minutes navigating menus, switching between representatives, and leaving even more dissatisfied than when you arrived. Everybody has been there! But what if that call had gone differently? What if you were met with a kind voice recognizing your issue immediately? That is how…

  • Introducing OpenAI Japan

    We are excited to announce our first office in Asia and we’re releasing a GPT-4 custom model optimized for the Japanese language.

  • Neural Text-to-Speech – How AI Voices is Changing in 2024

    Imagine a world where text isn’t just read silently off the screen, but spoken aloud, mimicking the very essence of human conversation. This isn’t the stuff of science fiction anymore; it’s real, thanks to the advancements in neural text-to-speech (NTTS) technology. This cutting-edge technology is reshaping the way we think about and interact with machines,…

  • What Political Campaigns Can Learn from Text Marketing?

    Businesses have proven that texting consumers gets successful results, and with text messaging for political campaigns, you can, too. Here, we g deep into what political campaigns can learn from how businesses have connected with customers. From donation solicitation to reminding voters to head to the polls or mail in their ballots, political texts can…

  • What is RCS Messaging? A Deep Dive on RCS and Text Marketing

    RCS messaging, also known as rich communication services, is revolutionizing the way businesses communicate with their customers. In a world where traditional SMS and MMS messaging have been the norm, RCS introduces advanced features to enhance the customer experience. It’s essential for businesses to understand the capabilities of RCS messaging to stay ahead in the…

  • What Is Click-to-Text & How Does It Benefit My Business?

    Are you struggling to find efficient ways to engage with your customers in today’s digital era? Do you want to foster instant connections and streamline communication? Look no further than Click-to-Text (Clickable Link ) – a powerful solution revolutionizing the way businesses interact with their audience. In this article, we’ll go deep into the intricacies…

  • Why are AI Virtual Agents in the Spotlight Today?

    According to recent studies, the global AI market is projected to reach a staggering $190.61 billion by 2025, with a compound annual growth rate (CAGR) of 36.62% from 2019 to 2025. Within this expansive AI ecosystem, virtual agents emerge as a significant subset, offering innovative solutions to businesses across various industries. Now let’s go deeper…

  • AI in Customer Service: 07 Ways AI Boosts Customer Experiences

    Artificial Intelligence (AI) has become indispensable in modern business operations, with its profound impact felt across various industries. Customer service stands as one of the primary beneficiaries of AI integration. As businesses strive to meet the evolving demands of consumers, the adoption of AI technologies has become imperative. According to projections, the AI market is…

  • How AI Voice Technology is Transforming the Travel Experience

    Statistics reveal a staggering shift in the way travelers engage with technology, signaling the profound impact of AI voice technology on the travel landscape. According to recent data, the reliance on cumbersome online forms and lengthy phone calls to customer service representatives is dwindling rapidly. Instead, travelers are turning to AI-powered voice assistants, ushering in…

  • Voice-Powered Medical Dictation: Improving Healthcare Documentation

    How can healthcare providers ensure accurate and efficient documentation in today’s fast-paced environment? What role does technology play in streamlining this critical process? These questions lie at the heart of our discussion as we go further into the transformative power of voice-powered medical dictation. In the ever-evolving landscape of healthcare, the ability to document patient…